Hours and Locations
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The Downtown Library and Jensen Lakes Library are open

The Downtown Library and Jensen Lakes Library have both resumed in-person library services, which include in-person holds pickup, browsing of books and other physical collections, drop-in public computer access, and in-person staff assistance. We are pleased to offer designated hours each afternoon at Jensen Lakes Library for seniors and community members who are immunocompromised or otherwise at risk. Read the full announcement here. Free masks and hand sanitizer are provided at both Library locations, and high touchpoint areas are marked, with more hand sanitizer at those points. Staff are always ready to assist you and answer your questions - we're excited to welcome you back!

Limited hours, limited entry, physical distancing, sanitization procedures and other precautions are in place at both locations to ensure the safety of library patrons and staff. 


DOWNTOWN LIBRARY HOURS:

Monday through Thursday: 10 AM-8 PM
Friday: 10 AM-6 PM
Saturday: 10 AM-5 PM
Sunday: closed

JENSEN LAKES LIBRARY HOURS:

Tuesday through Friday: 12 PM-6 PM (12PM-1 PM for at-risk patrons)
Saturday: 10 AM-5 PM (10 AM-11 AM for at-risk patrons)
Sunday and Monday: closed


HOLDS PICKUP AND MATERIALS RETURNS:

  • All holds are available for pickup at the Downtown Library or the Jensen Lakes Library - just choose your preference when you place your hold.
  • You may return library materials at the Downtown and Jensen Lakes Library locations. 
  • Not sure when your library materials are due? You can check your account online by following these instructions. If you have trouble checking your account online, call us at 780-459-1530 during the Downtown Library's open hours and we'll be happy to help.

PUBLIC SAFETY PRECAUTIONS: 

The following public safety precautions are in effect at both Library locations:

  • Library staff continue to quarantine returned materials for 72 hours before processing them - this means items will remain on your account for several days after you have returned them, but don't worry, fines will not accrue during the quarantine period;
  • In accordance with City of St. Albert guidelines, patrons are required to wear masks; free masks are available to those who need them;
  • For the safety of all, patrons are asked to apply hand sanitizer regularly while browsing Library collections;
  • High touchpoints are identified and have hand sanitizer at them; patrons browse high touchpoint areas at their discretion;
  • Limited entry: 60 patrons are allowed in the Downtown Library at one time and 15 patrons are allowed in Jensen Lakes Library at one time; 
  • Patrons are asked to limit their visit during busy times;
  • Computer use is limited to 60 minutes per day per person;
  • Hand sanitizer stations and signage are posted throughout the Library;
  • Patrons will use self-checkout machines to sign out materials;
  • Library staff will provide support while maintaining the required physical distance;
  • Library staff follow the physical distancing and safety requirements and guidelines outlined in the Government of Alberta Relaunch Strategy.


Questions?
Contact library staff at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 780-459-1682 during regular hours.