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Privacy Statement

St. Albert Public Library’s policies and procedures comply with provincial legislation established October 1, 1999. We respect the privacy of our patrons, particularly patron registration information and borrowing records.

There are many restrictions on who has access to a patron's personal information. Some Library employees need to use personal information to send overdue notices or notify a patron about a book on hold. However, not all Library employees have access to patron records. Similarly, unless a patron has given written consent, Library employees cannot release personal information to third parties.

A third party includes an adult Library member living at the same address, e.g. your spouse. This person does not have access to your borrowing record at the Library. If you want to have another adult carry out transactions on your membership, e.g. renewals, pay overdue fines, collect holds, they must be able to present your Library card.

The Library does not sell, give away or lease personal information stored in its database. The Library will however disclose personal information in the following circumstances:

  • in response to a subpoena, court order or a specific written request from a law enforcement agency to assist in an investigation or as required by law
  • established procedures for recovering Library property, unpaid fees, fines or other charges (e.g. collection agency)
  • for the purpose of contacting next of kin or emergency response personnel in the case of an emergency
  • the rights of parents and guardians respecting minors.

If you and your family share an email account, please note that email notices will list your name and the titles you have available on hold for pickup or items that are overdue. It is up to you to decide if you want this type of information arriving in a shared account, or if you wish to provide separate accounts.